Returns & Exchanges
Nevlah Photography’s return policy, including information on damaged items and custom or framed artwork.
Returns & Exchanges
Each print is produced to order and carefully inspected before shipment. Due to the limited-edition and custom nature of the work, we are unable to accept general returns or exchanges.
Damaged or Defective Items
If your print arrives damaged or with a manufacturing defect, please contact us within 5 days of delivery and include clear photos of:
- The artwork
- The packaging
- Any visible damage
Once reviewed, we will arrange a replacement or refund as appropriate.
Additional Notes
- Items must remain in their original packaging until the issue is resolved.
- We are unable to accept returns for reasons other than damage or defect.
- If you have any concerns about your order, please contact us and we will do our best to assist you.
Custom and Framed Prints
All custom-sized or framed prints are final sale and are not eligible for return or exchange unless they arrive damaged or defective.